Frequently Asked Questions

We’ve compiled a list of the things our customers and partners tend to enquire about. We hope you find this useful, but if there’s anything you’re still in the dark about, just let us know. We’d love to hear from you.

Where are you operational?
Will you be starting up in my city soon?
What size packages can you deliver?
What kind of packages do you deliver and what services can you provide?
Can I send my parcels with you to anywhere in the UK?
Why do you use electric cargo bikes and trikes for my delivery?
Why do you pay your staff the Living Wage?
I enjoy cycling, can I apply to be a courier for Zedify?
Do you have any packaging advice?