Frequently Asked Questions

We’ve compiled a list of the things our customers and partners tend to enquire about. We hope you find this useful, but if there’s anything you’re still in the dark about, just let us know. We’d love to hear from you.

About Zedify

Who is Zedify?
Do other companies offer the same services as Zedify?

On sustainability

What makes Zedify sustainable?
What does zero emission delivery mean?
How beneficial is a zero emission delivery?

Our services

What are your parcel delivery rates?
What types of items do you deliver?
Is there anything Zedify won't deliver?
Do you deliver refrigerated food and drinks?
How does Zedify keep food and drink fresh?
How long does it take to deliver?
Can Zedify deliver medical goods?
What is last mile delivery?

Our delivery bikes

Does cargo bike delivery take longer?

I am expecting a parcel

Where is my parcel?

I’m an existing business customer 

Rider jobs

Do you pay a real Living Wage?