The impact of parcel delivery services on UK retail success | Zedify
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calendarFebruary 26, 2024
personHarriet Hird
clock10 mins
Impact Report


Welcome to the latest report from Zedify, with research conducted by Opinion Matters with over 250 logistics decision makers at large, UK-based online retailers. Understand how other retail leaders are responding to the latest trends, challenges and opportunities in parcel delivery and sustainability.


  • How parcel delivery affects customer retention
  • What brands think about deliveries and greenwashing
  • How many brands are planning to or have already launched deliveries by cargo bike
  • The big topics keeping your logistics peers awake at night


Thanks for your interest in using Zedify. At the moment, we‘re just for businesses and can’t deliver one-off parcels for individuals. Sorry about that.

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Want to take action to receive more of your online orders by cargo bike? You can help fight the good fight by letting your favourite stores and brands know what you think!