TheimpactofparceldeliveryservicesonUKretailsuccess

Welcome to the latest report from Zedify, with research conducted by Opinion Matters with over 250 logistics decision makers at large, UK-based online retailers. Understand how other retail leaders are responding to the latest trends, challenges and opportunities in parcel delivery and sustainability.

The last mile is rife with inefficiency, high costs, and frustrations for end customers.

It’s not all bad news, though. The current state of play provides an opportunity for retailers to differentiate themselves and break the mould. Brands are looking to engage in more sustainable business practices with a focus on delivery, because being sustainable is not just good for the planet, it’s good for customer retention and happiness… which translates to growth.