Sustainable Collections & Returns for E-Commerce | Zedify
Untitled design (57)

Sustainablecollectionsandreturnsforonlineretail

Reduce the impact of reverse logistics

Let’smakeecommercereturnsworkbetter

Zedify does collections and returns. We offer home collection or we can support your PUDO network to improve the efficiency of multi-drop routes and get your customers’ returns back to you faster.

Powering returns with Zedify means you’re opting for the most efficient delivery model for the urban environment- the upshot is a service which is quick and cost effective.

If you need help making your returns faster, greener and cheaper, Zedify can help you with a service which is over 80% lower carbon footprint per delivery compared to an EV.

You’ll also get co-branded, easy-to-use tracking and notifications for your customers. To make life simple for you, we offer plug and play integrations with your ecommerce store and an easy booking portal to keep track of your shipments

background-graphic44
The benefits

Trustustotransformyouronlinereturnsprocess

We offer a wide variety of services for sectors spanning retail, ecommerce, medical, food and drink, and flowers and plants, and we work with hundreds of well known brands. With our range of integrations, low-carbon deliveries with Zedify are plug and play.

Integrations
Easy integrations
Instructions
Speedy onboarding
Address
Responsive customer support
About Zedify

Thebestonsustainability,nocatch

Delight your customers with clear action on sustainability. Keep them coming back for more with a better, smoother delivery experience.

We’ve created last mile deliveries that businesses and your customers love. Have it all: incredible service, a friendly, responsive customer team and over 80% on carbon emissions compared to deliveries made by electric vans.

0%

deliveries on time

0%

lower emissions than EVs

0

99min

response time

Returnstrackingatyourfingertips

Co-branded, easy-to-use tracking and notifications for your customers. Enjoy plug and play integrations with your ecommerce store and an easy booking portal to make it simple for you to keep track of your shipments.

  • Integrated with all major ecommerce platforms
  • Customisable, co-branded notifications
  • ETAs
  • Inflight support with live chat
  • Real time tracking
background-graphicTracking Screens
  • ConnectYourStore

  • WeCollectFromYou

  • ParcelsDeliveredSustainably

  • YourJobGetsEasier

Availableto13millionUKconsumers

Zedify is the UK’s biggest cargo bike delivery network and we’re growing. We can help you roll out low-carbon deliveries to over 20% of the UK’s population in 9 cities, with more to come.

Youmaybewondering…

New Business Customers

  • What capacity are your cargo delivery bikes?

    Cargo delivery trikes:

    • Up to a maximum load of 150-200kg, depending on the model
    • The container is 1.27m X 1.54m X 0.84m

    Cargo bikes:

    • Up to a maximum load of 100kg
    • The container is 1.1m X 0.67m X 70m

    Quads:

    • Up to a maximum load of 150kg.
    • The container load space is 2 cubic metres

    See our full fleet of delivery bikes.

  • What is the cost?

    Due to our use nimble of edge-of-city microhubs and cycle infrastructure, Zedify can offer highly competitive delivery rates in urban areas.

    Get in touch.

  • What kind of deliveries do you do?

    Most of our deliveries are ecommerce items. We can deliver fragile and perishable items. As our bikes are not refrigerated, we recommend that you package your items in refrigerated bags and our friendly riders can safely deliver these packages. Our cargo delivery bikes are more than meet the eye – they definitely hold a lot of parcels but we cannot transport very large or heavy duty goods such as sofas and beds. Health and safety comes first for us – we won’t be balancing large pieces of furniture on top of our bikes! For such bulky items, we might use our electric vans. Please enquire at hello@zedify.co.uk to let us know what your business needs delivered.

  • Where do you deliver to?

    We are currently operating across 9 UK cities. You can find Zedify’s local courier service in London, Manchester, Cambridge, Brighton, Bristol, Edinburgh, Glasgow, Norwich and Plymouth. We’ve just expanded our delivery areas across the board, and are opening more edge-of-city microhubs in several UK cities in the next 12 months.

    Our operational model means businesses large and small can deliver sustainably to their customers with last mile delivery services such as same day, next day and ship from store.

    Want to deliver to an area that’s not currently on our list? We may well be able to change that. Get in touch with us at hello@zedify.co.uk.

Thanks for your interest in using Zedify. At the moment, we‘re just for businesses and can’t deliver one-off parcels for individuals. Sorry about that.

Want to keep in the loop with all things Zedify? Follow us on Instagram or pop us a message to hello@zedify.co.uk to ask us anything.

Want to take action to receive more of your online orders by cargo bike? You can help fight the good fight by letting your favourite stores and brands know what you think!